Help Us Improve the Trash & Recycling Guidelines
Each December, every Allen household with a Utility Billing account receives a copy of the upcoming year's Trash & Recycling Guidelines.
We want to learn about your experience with the Guidelines to see how we might be able to improve it before you get your copy for 2027.
See a digital copy of the current 2026 Trash & Recycling Guidelines.
Phases
Phases overview
Phase 1: Guidelines survey
Guidelines survey
Phase 2: Design in progress
Design in progress
Phase 3: Delivery of the 2027 Guidelines
Delivery of the 2027 Guidelines
Guidelines survey
September 10, 2026 12:00 PM - September 23, 2026 10:00 PM
Whether you love them or despise them, here's your opportunity to help us make sure the Trash & Recycling Guidelines are the best they can be! Take the survey using the link on this page to let us know how you use (or don't use) the Guidelines.
This survey will close on Wednesday, September 23 at 5 p.m.
Please note this timeline is subject to change.

